Do social media or die

by Ben Martin CAE on September 27, 2008 · 2 comments

Yes, that post title is mostly for effect, but it’s not too far off…

According to a new study, 93% of Americans want companies to use social media to communicate with them. It stands to reason that they would expect the same of their associations.

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{ 2 comments… read them below or add one }

Ron Sarver September 30, 2008 at 1:05 pm

That seems like an extremely high number. I wouldn’t think you could get 93% of Americans to agree on anything.

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Ben Martin, CAE October 2, 2008 at 2:05 am

Yeah, I am suspicious of this stat as well. I think they may define social media really broadly.

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